Home ยท How We Work

Our Proven 8-Step Consultancy Process

A standard, structured workflow followed for every client โ€” from initial discovery to ongoing post-shipment support, ensuring full compliance and maximum benefit recovery at every stage.

01

Discovery & Free Consultation

We begin every client relationship with a free, no-obligation consultation to deeply understand your business, your products, your target export markets, and your current compliance status. This first session sets the foundation for everything that follows.

  • 30-minute discovery call (in person at our Surat office or via video)
  • Product and HS-code preliminary review
  • Identification of applicable schemes and benefits
  • Initial fitment assessment of services required
  • Preliminary budget & timeline indication
โฑ Day 1 ยท No charge
02

Business Profiling & Compliance Diagnosis

Detailed analysis of your business โ€” proper HS-code classification, applicable customs duty structure mapping, identification of all Foreign Trade Policy schemes you can leverage, GST treatment review, and a full gap analysis against existing compliance.

  • HS-code finalisation with chapter notes & classification opinion
  • Eligibility check for EPCG, Advance Authorisation, RoDTEP, RoSCTL, AEO, MOOWR
  • GST refund-route assessment (with/without LUT)
  • Documentation gap report & corrective action plan
  • Compliance dashboard for ongoing tracking
โฑ 3โ€“5 working days
03

Engagement Proposal & Documentation Collection

We send a detailed written engagement proposal with full scope of work, transparent fees, expected timelines, and clear deliverables. On acceptance, we share a structured document checklist and securely collect all required KYC, bank, business and statutory documents.

  • Detailed engagement letter / service agreement
  • Service-specific document checklist (KYC, PAN, GST, bank, AOA, etc.)
  • Secure document upload & organised digital file management
  • Designated relationship manager assigned
  • Single point of contact for all queries
โฑ 2โ€“3 working days
04

Registrations & Foundational Setup

We file every prerequisite registration so you are fully equipped to import or export legally. From DGFT-issued IEC codes to GST registration, RCMC, AD code linking โ€” all completed in parallel where possible to save time and get your business operational.

  • IEC (Importer-Exporter Code) โ€” DGFT
  • RCMC (Registration-cum-Membership Certificate) from EPC
  • GSTIN (regular / composition / SEZ as applicable)
  • AD code linking with port and customs notification
  • MSME Udyam, FSSAI, BIS, Drug Licence โ€” sector-specific
  • LUT (Letter of Undertaking) for export without IGST
โฑ 7โ€“15 working days
05

Pre-Shipment Documentation & Customs Filing

For every shipment we prepare and file all customs documentation on ICEGATE โ€” Bill of Entry for imports, Shipping Bill for exports โ€” alongside e-invoice generation, e-way bill creation, and pre-shipment inspection coordination where required.

  • Commercial invoice, packing list & certificate of origin
  • Shipping Bill / Bill of Entry filing on ICEGATE
  • Customs duty calculation & payment
  • E-invoice (IRN) & e-way bill generation
  • Pre-shipment inspection (PSI) coordination โ€” if required
  • Insurance arrangement (cargo)
โฑ Per shipment ยท 24โ€“48 hours
06

Logistics, Freight & Customs Clearance

We coordinate with shipping lines, freight forwarders, and CHA (Customs House Agent) teams to physically move your cargo. Live tracking, examination liaison, and clearance at JNPT, Mundra, Nhava Sheva, ICDs and air cargo terminals.

  • Negotiated freight booking (sea LCL/FCL, air, road)
  • Container stuffing & loading supervision
  • Customs examination liaison & assessment
  • Out-of-charge / let-export-order processing
  • Real-time shipment tracking & status updates
  • Container terminal handling at all major ports
โฑ Per shipment ยท As per route
07

Post-Shipment Refunds & Benefit Recovery

This is where we add the most value โ€” we file every eligible refund and benefit claim so the maximum amount comes back to your bank account. GST refunds, RoDTEP, Drawback, RoSCTL โ€” nothing left on the table.

  • GST refund (export with/without LUT) โ€” RFD-01 application
  • Inverted-duty-structure refund claims
  • RoDTEP scrip generation & realisation
  • Duty Drawback brand-rate / all-industry-rate claims
  • BRC (Bank Realisation Certificate) follow-up
  • Deficiency-memo response & appeal management
โฑ 30โ€“90 days post-shipment
08

Ongoing Compliance, Audit & Advisory

Compliance is a continuous responsibility, not a one-time task. We handle your monthly returns, year-end audits, scheme reviews, and proactively alert you to regulatory changes that affect your business.

  • Monthly GST returns (GSTR-1 / 3B)
  • Quarterly TDS returns & statutory deductions
  • Annual GSTR-9 / 9C, ITR & Tax Audit (Sec 44AB)
  • EPCG / Advance Authorisation export-obligation tracking
  • AEO renewal & periodic compliance review
  • Real-time alerts on DGFT, GST, customs notifications
โฑ Continuous ยท Annual retainer

Ready to start with Step 1?

Book your free consultation and let’s map your path to compliant, profitable trade.

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